Terms of Service

Using SiteForge services

SiteForge.ie is a Cork, Ireland-based studio providing website design, hosting, care/maintenance, SEO, ecommerce, branding, marketing/print design, social media management, and analytics services. By engaging us for any of these services, you agree to these terms. Enquiries and orders are handled via our contact forms and store checkout at siteforge.ie.

Websites and content

You are responsible for the accuracy and legality of any content, images, or copy you supply for your website. We retain the right to showcase completed work in our portfolio unless you request otherwise in writing. Ownership of the final website transfers to you on full payment; underlying licensed themes, plugins, or stock assets remain subject to their own license terms.

Hosting and maintenance

Hosting and Site Care plans are provided on a best-effort basis with regular backups, updates, and uptime monitoring. While we take reasonable steps to keep sites secure and available, we do not guarantee 100% uptime and are not liable for losses caused by third-party outages, force majeure, or issues outside our infrastructure's direct control.

Payments and changes

Payments are processed through our WooCommerce store via Stripe or PayPal. One-off project fees are payable in full before or on delivery unless otherwise agreed. Monthly plans (hosting, care, marketing) are billed as a one-time charge per period with no automatic recurring renewal — you will be invoiced or prompted to pay again each cycle. Cancellations are handled case-by-case; contact [email protected] to cancel or change a plan.

Security and access

Where we manage hosting or maintenance, we require appropriate administrator access to your website and hosting accounts. You are responsible for keeping any credentials you hold secure. We follow reasonable security practices but cannot guarantee absolute protection against malicious attacks; in the event of a compromise, we will act promptly to investigate and remediate as part of applicable Site Care or Malware Removal services.

Applicable law

These terms are governed by the laws of Ireland and the European Union. Any disputes arising from the use of our services shall be subject to the exclusive jurisdiction of the Irish courts.

Contact

Questions about these terms can be sent to [email protected] or [email protected].