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What We Do
A Site That Keeps Working Without You Thinking About It
Ongoing WordPress maintenance so updates, backups and security stay handled.
A WordPress website is not finished the day it launches. Plugins need updating, backups need to actually run and be checked, and small things break — a form stops sending, a plugin update changes a layout. Site care is for business owners who want that handled by someone technical, without having to notice the problem first.
We work as a practical technical partner: check what is installed, update carefully rather than blindly, watch for anything that looks wrong, and keep a route open for small improvements and troubleshooting when something comes up.
The point is not to change things for the sake of activity — it is to keep the site secure, working properly, and ready for whatever the business needs to do next.
Core, theme & plugin updates applied and tested before going live
Security scanning to catch problems before they become incidents
Daily backups stored off-site, ready to restore if anything goes wrong
A person to email when something looks off — not a support ticket queue
Pricing
Ongoing Care Plans
Monthly maintenance so your site stays secure, fast and up to date.
Care Basic
- WordPress core, theme & plugin updates
- Daily off-site backups
- Uptime monitoring
Care Plus
- WordPress core, theme & plugin updates
- Daily off-site backups
- Uptime monitoring
- Weekly security scanning
- Monthly report by e-mail
- Priority e-mail support
Care Pro
- WordPress core, theme & plugin updates
- Daily off-site backups
- Uptime monitoring
- Weekly security scanning
- Performance optimisation
- Up to 30 minutes of content edits per month
- Phone & priority support
Security Monitoring
Continuous security checks, malware scanning and protection against common attacks.
Performance Optimisation
Speed checks, caching configuration, image optimisation and database cleanup.
Backups & Recovery
Reliable backups and a practical recovery route when something fails.
Content & Updates
WordPress core, plugin and theme updates plus minor content changes.
Analytics & Reports
Health and performance reports with recommendations for improvement.
Emergency Support
Priority support for critical issues, downtime and urgent website problems.
What's Included
Everything Covered in Care
Our Process
How Ongoing Care Works
What happens after you sign up for a care plan.
Initial Audit
Full audit of the WordPress installation, plugins, themes, security status and performance.
Implementation
Apply updates, security hardening, backups and performance optimisations safely.
Ongoing Monitoring
Continuous monitoring for uptime, security alerts, errors and speed performance.
Reporting & Recommendations
Report completed tasks, website status and recommendations for future improvements.
Before you sign up
Frequently Asked Questions
What happens if an update breaks something?
We test updates before they go live and keep a recent backup on hand, so if anything breaks we roll it back and fix it — usually the same day.
Do I need this if my site rarely changes?
Yes — WordPress core, themes and plugins receive security updates constantly, whether or not the visible content changes. Skipping updates is the most common way sites get hacked.
Can you take over a site that has been neglected for a while?
Yes — we start with a full health check, bring everything up to date safely, then move you onto a regular care plan.
What counts as an emergency?
Site down, hacked, or showing a critical error to visitors. Care Plus and Care Pro include priority response for these.
Can I cancel anytime?
Yes — plans run month to month with no lock-in contract.
CONTACT
Let's talk about your project
Pick a topic and the form will ask only what we actually need — no long questionnaires.
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Other Ways to Contact
New projects & quotes
Existing clients & technical help
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Response Time
We usually reply within a few hours. If you can't reach us by phone, leave a message and we'll call you back. For quotes and project scope, email is the best way to reach us.
What happens next?
1. We read your message
We read what you sent and figure out exactly what you need before replying.
2. You get a reply
We usually reply within a few hours with next steps or a few questions to clarify scope.
3. We agree on scope
Once we’re aligned on price and timeline, we get started.
