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WHY IT MATTERS
What malware actually costs your business
Malware is malicious code planted on your site without your knowledge. It can redirect visitors to scam pages, inject spam links that damage your SEO, steal customer or admin data, or quietly turn your server into a launchpad for attacks on other sites. Left unchecked, it usually ends the same way: Google flags the site as unsafe, your host suspends the account, and customers lose trust in a brand they can no longer visit safely.
Nulled plugins are a hidden risk
Pirated ("nulled") plugins and themes are one of the most common infection routes we see — they often ship with a backdoor built in. The short-term saving rarely covers the cost of a hacked site, lost bookings and a damaged reputation.
We scan and block — not just clean up
SiteForge runs its own security plugins that continuously scan client sites for known vulnerabilities and block suspicious connections before they cause damage, instead of only reacting after an infection.
Geo-blocking on request
For an extra layer of protection we can restrict access to selected pages or files by country or region — useful when parts of a site should only ever be reached by your team or your genuine customers.
The internet never stops knocking
Thousands of automated bots crawl the web every single day. Most are harmless — search engines, monitoring tools — but a share of them are actively probing for outdated plugins, weak passwords and other ways in.
Where you keep your backups matters
Storing backups on the same server as the live site is a common but risky habit. If that server is compromised, an attacker can download the backup and rebuild your entire site — and its database — elsewhere. It's the digital equivalent of leaving a spare set of car keys taped under the bumper.
Pricing
Malware Cleanup, Priced Clearly
A one-off fee — no ongoing contract required.
Standard Cleanup
€49 one-off
For sites with a single infection and no major structural damage.
Get Standard Cleanup →What is included
- Full malware & backdoor scan
- Malicious code & backdoor removal
- Site functionality verified after cleanup
- Entry point identified and patched
Best Value
Priority Cleanup
€119 one-off
For sites that are down, blacklisted, or need same-day attention.
Get Priority Cleanup →What is included
- Same-day response and cleanup start
- Full malware & backdoor scan
- Malicious code & backdoor removal
- Site functionality verified after cleanup
- Entry point identified and patched
- Blacklist removal requests (Google Safe Browsing etc.)
- 30 days of post-cleanup monitoring
WHAT IS INCLUDED
Service scope
Infection diagnosis
We identify how the site was compromised, what was affected, and how far the infection has spread across files and the database.
Cleanup & removal
Malicious code, hidden backdoors and unauthorised admin accounts are removed from every affected file and database table.
Recovery & validation
We restore normal functionality and check every page, form and login before confirming the site is clean.
Hardening & monitoring
We close the entry point that let the attacker in and add monitoring so the same route cannot be used again.
Blacklist & warning removal
If Google Safe Browsing, your browser or your host has flagged the site, we work to get the blacklist warning lifted once it is confirmed clean.
Firewall & ongoing protection
A web application firewall and our own scanning plugins are put in place to block the same attack route from being used again.
PROCESS
How the work is delivered
01
Diagnose
We scan the site and hosting environment to find how it was compromised and how far the infection reaches.
02
Clean
We remove the malicious code, backdoors and any unauthorised access, file by file.
03
Recover
We restore normal site behaviour and test everything — pages, forms, logins — before calling it done.
04
Harden
We patch the entry point, update what needs updating, and put monitoring in place so it does not happen again.
Before you get in touch
Frequently Asked Questions
How do I know if my site actually has malware?
Common signs are Google flagging your site, unexpected redirects, spam content appearing, or your host suspending the account. If you’re unsure, send us the domain and we’ll check.
Will you lose my content during cleanup?
No — we work from a backup and remove only the malicious code, keeping your real content, products and design intact.
How long does cleanup take?
Standard Cleanup is typically completed within 24–48 hours. Priority Cleanup starts the same day.
Can this happen again after cleanup?
We patch the entry point that caused the infection, but ongoing updates and monitoring (see our Site Care plans) are the best way to prevent a repeat.
Do you work with sites not hosted by SiteForge?
Yes — we can clean up WordPress sites on any host, though we’ll need access to the hosting control panel or FTP/SSH.
CONTACT
Let's talk about your project
Pick a topic and the form will ask only what we actually need — no long questionnaires.
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089 948 6328
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Response Time
We usually reply within a few hours. If you can't reach us by phone, leave a message and we'll call you back. For quotes and project scope, email is the best way to reach us.
What happens next?
1
We read your message
We read your message and check your current site (if you have one).
2
You get a reply
You get a reply with questions or a clear quote.
3
We agree on scope
We agree on scope — and get to work.